Expert HVAC Winston Salem Service

Privacy Policy

Last Updated: December 28, 2024

This Privacy Policy (“Policy”) applies solely to information collected by or through the use of this website (insert hyperlink to the website being worked on) (the “Website”) or any quote request submitted by you through the Website. It explains:

  • What personally identifiable information (PII) is collected through the Website, how it is used, and with whom it may be shared.
  • Your choices regarding the use of your data.
  • Security measures in place to protect the misuse of your information.
  • How you can correct inaccuracies in the information.

Company Information

Business Name: Expert HVAC Winston Salem Service
Business Type: HVAC Services
Phone Number: (743) 221-3652
Main Location: Winston Salem, NC
Business Hours: Monday to Sunday, 08:00 AM – 08:30 PM


Information Collection, Use, and Sharing

We collect only the information that you provide via form submissions, requests, or communications on the Website. This includes your:

  • Name
  • Email address
  • Phone number
  • Any other data entered into our Website’s fields

We will use this information to respond to you about your inquiry. We do not share your data with third parties outside of our organization unless necessary to fulfill your request. By submitting information on the Website, you agree that your data may be forwarded to our Premier Partners as outlined in our Terms of Service. Our Premier Partners may share this data with their employees, contractors, clients, or affiliates as needed.

Unless you opt out, we may contact you in the future via email with information about promotions, services, or updates to this Policy.


Your Access to and Control Over Information

You may opt out of communications or request changes to your data at any time. Contact us at [email protected] to:

  • Review the data we have about you.
  • Correct inaccuracies in your information.
  • Request the deletion of your data.
  • Express concerns about how your data is being used.

Security

We take appropriate precautions to safeguard your data.

  • Sensitive information submitted through the Website is encrypted and transmitted securely (look for “https” in the URL and a lock icon in your browser).
  • Only employees who need the information for specific tasks (e.g., customer service) have access to your data.
  • Data is stored securely on our servers.

If you believe we are not adhering to this Policy, please contact us at [email protected].


California Consumer Privacy Act (CCPA) Notice

Under the California Consumer Privacy Act (CCPA), California residents have rights regarding their personal information (PI).

Information We Collect:

  • Personal Identifiers: Name, email, phone number, IP address, or physical address.
  • Sources: Directly from consumers (via submissions on the Website) or indirectly (through device/browser interactions).

Purposes for Collection:

We collect PI to:

  • Respond to quote requests and inquiries.
  • Improve Website functionality and user experience.
  • Ensure data security and meet legal obligations.

Sharing of PI:

Your information may be shared with:

  • Service Providers: To fulfill your requests.
  • Premier Partners: To assist in providing services.
  • Government Agencies: When required by law.

California Residents’ Rights:

  1. Right to Know: Request details about the collection and use of your PI over the last 12 months.
  2. Right to Delete: Request the deletion of your PI, subject to legal exceptions.
  3. Right to Non-Discrimination: You will not face discrimination for exercising your privacy rights.

To assert these rights, contact us at [email protected]. Include your full name, email, and phone number for verification.


Retention of Personal Information

We retain your information for only as long as necessary to fulfill the purposes outlined in this Policy, unless otherwise required by law.


For questions or concerns about this Policy, contact us via email at [email protected] or call (743) 221-3652.